Disappearing credits

[Sipuncula]

When I was lvl 25, I had 14 credits and when I leveled up, I got 10 credits which totals 24 credits. After a while I noticed that I was missing two credits, so I had only 22, even though I couldn't recall using it. At that time I was thinking that I may have spent it accidentally somewhere, but couldn't figure out where.

Well, today I leveled up again and that meant getting 10 credits again, so I had 32, but now, few hours after that, I have only 30 and now I'm sure that I haven't used it on anything. It has just disappeared from my "bank".

And If I checked every place, there just isn't anything you can buy with 2 credits.

[JLo]

Hi Sipuncula, thanks for the report -- we're sorry you're experiencing issues with credits. We're going to investigate this thoroughly today and might need to check a couple of details with you later. Rest assured we'll sort it. We don't want anyone losing credits! Stay tuned...

[ElBobbo]

Hey Sipuncula,

When reaching levels 26 & 27 you are only awarded 8 Credits as shown below. So your credit totals are correct! :)

http://i.imgur.com/wuG4gJe.jpg

[Sipuncula]

Oh! Then i have been seeing very wrong. Maybe time for new glasses! :D

[ElBobbo]

No worries! Glad it's not another bug! Enjoy the game :)

[piki1802]

Hey team17 staff, since I saw this thread the same happend to me! I had 116 credits, and suddenly after a match ( And get 30 winstreak ach! ) it went to 114!

I've seen that I got 10 credits, 1160 coins and 1 cluster bomb. Maybe it's a bug that you see incorrect amount of cash? And forgot to tell I went from level 28 to 29.

Anyway, I don't realy mind since it's (probably) normal but still... You get a kinda ugly face when you see it happening.

[Sipuncula]

So it seems I don't need new glasses after all, since it's happening to others too and happened to me again. :D

I leveled up again and it meant of course time for some screenshots and this is what happened:

http://i80.photobucket.com/albums/j164/The_Sipi/worms_zps01ea805d.jpg

So in first screenshot there is that 10 credits I got for leveling up, in second screenshot you see the amount right after that (40) and after I had spent my reinforcements (that's why the coin amount is different too, so it has nothing to do with this problem) I refreshed the page and the two credits had disappeared, so I had 38.

Maybe it's a bug that you see incorrect amount of cash?

I was thinking about this too, but then again I started to think my playing back few levels. When I was 25, I used almost all my credits and had left with 4 credits. When I leveled up, the amount rose from 4 to 14 without losing the credits, so there was this one 10 credits time that didn't get "corrected". Then leveled up again (to 27), credits rose from 14 to 24, which after it went down to 22. After that leveled up again and got ten cash (22 to 32) and then lost two credits again and was down with 30.

And now someone else can confirm, because I'm not sure about anything anymore (and it's almost 6 am. at the morning and I should be in bed), but: didn't you get 9 credits when you leveled up levels 21-25?

[ElBobbo]

AHA! This information is great! Thanks! Turns out their WAS a bug (hope you didn't buy new glasses!) Yup, something had gone wrong somewhere and it was showing different numbers around the place. Ok, we've got it. We'll be working on it today.

Many thanks for your help guys. PM me your FB names and I'll sort out refunds. :)