I cant see the TEAM17 logo intro ingame. (PC Version)

[FantasyR]

Its a minor thing but that intro video I can only hear it, only sound.

Its the same video that I have in my videos folder in wmv format? because I can watch it perfectly with my media player, also I checked other games with wmv and I can see them fine.

[BethanyTeam17]

Its a minor thing but that intro video I can only hear it, only sound.

Its the same video that I have in my videos folder in wmv format? because I can watch it perfectly with my media player, also I checked other games with wmv and I can see them fine.

Hi FantasyR, are you drivers up to date?

Can you please drop an email to support@team17.com with your DirectX information and just let them know that you are having trouble seeing the videos.

To get your DirectX info:
1. Hold down the Windows Key and press R
2. The Run dialog should appear. Type dxdiag in the available text field.
3. Click OK
4. Click Save All Information
5. Set the Save as type to Text File (*.txt)
6. Save the file DxDiag.txt to your Desktop so it is easy to find.
7. Attach the DXdiag.txt file in an email to support@team17.com

[FantasyR]

No problem now, it go fixed, right now my game updated from version 0049 to 0061 and now I cant see the intro logo.