INFO - Bugs & Technical Issues

[ElBobbo]

Welcome to the forums Worms fans!

Please use this section to report or ask about any bugs and technical glitches in the game.

First please check around the forum to see if anyone else has reported your bug. If so, leave a note on there so we can keep the same bugs in the same place. This will help keep the forums tidy and help us to keep on top of any problems that arise.

In order to make the process easier for the bug fixing team we have created some guidelines to follow when you report bugs. Please use the following steps as we will be able to fix them a lot quicker and make the game a better experience for everyone.


Subject: (A brief statement of what you found)

Description: (in your description include; what you did before the bug, what happened and what the outcome was. Even the smallest details can be a big help)

Step-By-Step Guide: (A short concise step-by-step guide on how to reproduce you bug. This will help us to find the bug, and aid in the speed of fixing it)

Version: 0.X.X (The version number is the pink writing in the top left of the screen during beta)


By following these simple steps you will really help us in the quality and speed in which we are able to fix the bugs.

Enjoy Worms on Facebook!

[MattF]

Guys, thanks for all the bugs and reports, but can I remind you not to post videos publicly to YouTube whilst the Closed Beta is taking place (you all agreed not to when you clicked Agree to our NDA). If you want to show us a video of a bug, you can upload it to YouTube and chose 'unlisted', so that it doesn't appear in search results.

Please keep posting bugs and feedback here.


Thanks!

[Nemir]

http://i.imgur.com/HoDjN.png Perhaps,in your wisdom,you could share with us how come there are 3 new limited weapons that are free? And now everyone is stocking up. It ruins the game for all the good players out there. Do you want us to abandon your games completely? I HOPE this is a bug. Please answer.

[ElBobbo]

Yup, this is a bug. They're being removed from the shop and people who have grabbed the free weapons will shortly be losing them. Thanks for pointing it out.

[wmh]

I am having this issue when trying to load in Chrome under Win 7 x64

Failed to load resource http://connect.facebook.net/en_US/all.js

Uncaught ReferenceError: FB is not defined wormsfacebook.team17.com:429

Unsafe JavaScript attempt to access frame with URL http://apps.facebook.com/playworms/?fb_source=search&ref=ts&fref=ts from frame with URL http://wormsfacebook.team17.com/live/?fb_source=search&ref=ts&fref=ts. The frame being accessed set 'document.domain' to 'facebook.com', but the frame requesting access did not. Both must set 'document.domain' to the same value to allow access.
swfobject.js:4
(anonymous function) swfobject.js:4
V swfobject.js:4
h swfobject.js:4
f swfobject.js:4

Uncaught ReferenceError: FB is not defined application.js:260

XHR finished loading: "http://apps.facebook.com/ajax/pagelet/generic.php/WebEgoPane?data=%7B%22pid%22%3A9%2C%22data%22%3A[354195191315434%2C1]%7D&__user=100000501717241&__a=1&__req=a". static.ak.fbcdn.net/rsrc.php/v2/yy/r/pMUh6ThL0U7.js:17

In Firefox works fine, but Chrome is my main browser :/

[nitriel]

Me and my friends also have this problem, this and a lot more.
I saw a friend play yesterday, and I was like .. WOW worms on facebook, and I started to play.
Then I was realy dissapointed, when friends wanted to accept my invites they couldn't, if they click on the invite they would get a white page, the problem is sloved if they accesed the game from the "Search for people, places ......" line. A minor Inconvenience.
Then I leveled, did quests, customized worms and island, bought wepons, and after a while I exited the game. When I entered again almoust all my customization, quests and weapons were gone, the game didn't save. Then I read that it can be solved if you acces the inventory before I exit .... I works some time, but another minor inconvenience.
Sometimes when I click to visit a friend I never get to his island, the scene just keeps moving and I have to refresh, happened 1 time yesterday, and 1 time today, worked on the rest of the friends, it didn't work on the last one I accesed (in the 3rd slot, professor beeing 1st). I think yesterday I had the same problem with another friend in this same slot.
Another problem that me and my friends have encountered was that when me and my friends sent gifts to eachother we don't receive them, or at least we didn't receive them in few hours.
And last the most important problem we encountered was when we wanted to battle eachother. It only workes once in a while, usualy we just get "Sorry we experienced difficulty creating game." For example before I wrote this we tried to play and it worked 1 out of 10 times, and I also tried "Battle random oponent online" and it's the same thing. I saw that the "creating game" is succesfull around 30-35%.
So ... I don't know if this is browser related but I doubt it, I use FireFox 18.0.2

[Oddzy]

Help me, i know there is a folder in the Worms 4: MAyhem's folder, there is the maps, challenges, and I deleted the challenge 9. And now I can't play on that, can I get it back someway?