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View Full Version : Email Team17 Now!


Mark-O
8 Jul 2011, 03:16
I tryed today everyone delete game battle pack and deleted they're cache everything. We all have the thing in credit saying "DLC Team" and still can't get fourth guy in. My friend on my friends list who plays worms got MS to get into his xbox and check everything delete his profile set new one and looking into his whole xbox etc. and they say they can't seems what is happening is on Team17 part on this. My friend got an email from the head lead designer of Worms 2 Armageddon XBLA said about that re-installing game and battle pack and seeing the "DLC Team" the update worked but didn't but he said they're looking into it! So right now he toled me if everyone sends Team17 an email addressing this update not working and the problem with the multiplayer and freezing he also said lead designer said problem comes to push and shove they well have to get a new hosting network for the game to run things more flawless and less lag of what they have now! Everyone needs send email to: support@Team17.com My friend said in a week something is gonna happen more emails they receieve the less we have to wait and the more they work into getting more poeple on this job to get it fixed in couple of days EMAIL NOW! Thanks

Team17 Moderators please don't delete not spam!

Mark-O
8 Jul 2011, 03:19
Also have whomever you play worms with on your friends list give this to they're attention also or easyier do a M2AF (Message to all Friends) to email Team17 asap!

Fellsil3nt
8 Jul 2011, 10:52
Team 17 already know about the problem. I dont think spamming their email with things they already know is going to help the matter.

Mark-O
8 Jul 2011, 13:27
I think it would make a major difference if sent an email about the issue so that's actually the best idea yet. Just letting them know fix it faster worth a try anyways.

Plasma
8 Jul 2011, 13:42
Oh my god it's a cross between an internet petition and a chain letter, with the combined uselessness of both!

Look, no, it doesn't matter how many emails they get, it won't make the problem go away any sooner. Team17 are not going "Well, we'll ignore the update for now because, what, only two people care? We'll just wait until a good few dozen complain before we go trying to fix it".
It's not even a kind of problem that can be fixed by just throwing more manpower at it. ...probably. The entire problem is that they have no idea what the problem is. All of a sudden, lots of people got these connection problems despite T17 not changing a single little thing. Not a thing.

What you can do is get people to send information about their game and their Xbox360 update version, and anything else that might be helpful. That is how you can help fix the problem!



Actually, there's a thread for that, isn't there?

Bobo
8 Jul 2011, 14:14
Oh my god it's a cross between an internet petition and a chain letter, with the combined uselessness of both!


haha! well said, sir

i don't see how emailing team17 is any different than posting here in the team17 forum. like plasma said, they're aware of the problem and are trying to figure it out... whether they have to click their mouse here or click it there, they got the message

Fellsil3nt
8 Jul 2011, 17:40
ahaha. Mark-o your amazing

Mark-O
8 Jul 2011, 20:32
lol yeah well just an idea someone toled me maybe could of mattered idk

Mark-O
9 Jul 2011, 00:39
Well guess I am not sure about this patch seems alot of people join like. but I'm not sure if it actually working because some people don't maybe don't have the update its freezing because my friend didn't have it and it would say "Waiting for other players" and it would freeze (because he didn't have the update), but since he got the new patch it didn't freeze.... but certain people i know that does have the update he installed it and he couldn't join why is that?

Glitches
9 Jul 2011, 07:42
dont worry im sure T17 will release a battle pack 2 and charge you $5 for it so you can play your game again

Mark-O
9 Jul 2011, 13:30
@Glitches, actually seems like the 3/4 player matches are working now because played yesterday with 4 of my friends who had the patch and it worked! :)
@Bill, seems this may have solved the problem and the 3/4 player matches are working now. (I tryed 2 of my friends over seas to join but they couldn't they also had the patch.) Just giving you some info on this Bill over seas people can't join but people in states are joining fine since im also in the states.

Glitches
10 Jul 2011, 03:44
wish i never deleted and redownloaded since it used to happen 1/10 games, now happens 9/10 since most people have not redownloaded. So ranked matches are completely broken for me now. Would be fine if I payed with the same group all the time, but I don't unfortunately.

Mark-O
10 Jul 2011, 05:02
Yeah when I didn't have the new update it work 1/10 times also but since u said it doesn't 9/10 times with having the new patch. We need a fix asap! BillT17, When can we send this new patch on startup on worms to make sure it's good to go into ranked matches without people not having it. Soon as this patch goes to everyone it's a golden game with multiplayer finally! :)

thomasp
10 Jul 2011, 10:44
We don't need two threads open on the multiplayer issues, it just makes it harder to keep on top of everything - please use this one instead, as its the larger thread: http://forum.team17.co.uk/showthread.php?t=46098