SomePerson
10 Mar 2009, 07:38
Ok. So as some of you may know already, I got my laptop stolen last Monday, a week ago. After dealing with the police and getting the police report filed and stuff, I called Toshiba on Wednesday to report my laptop as stolen so that if it is ever taken to be repaired under warranty they'll snag it. On Friday a Toshiba affiliate company which handles their warranty stuff emailed me a request to fill out a form with my serial number and police report number, etc.
Only thing is, this email was sent to an address I have never seen before in my life - just_jsin96@yahoo.com - and was apparently blind carbon copied to my email address, the email which the company has on file. This begs an important question - why?
I tried calling the company, but they had no idea why it was sent to someone else, so I've forwarded the email I got to them again in an attempt to ask why it went to him. Hopefully I'll reach someone who actually speaks english this time...
So, what do I make of this? Did just_jsin96 try to get my computer registered as his own stolen property? I really can't figure out why the warranty company would send an email to this guy and carbon copy it to myself - it makes no sense.
I also found out when I asked Toshiba about all of this that the customer service rep I had spoken with was totally incompetent and didn't actually flag my computer as stolen - so why did I get this email if my computer wasn't flagged yet? I'm wondering if anyone here can make sense of all of this...
Only thing is, this email was sent to an address I have never seen before in my life - just_jsin96@yahoo.com - and was apparently blind carbon copied to my email address, the email which the company has on file. This begs an important question - why?
I tried calling the company, but they had no idea why it was sent to someone else, so I've forwarded the email I got to them again in an attempt to ask why it went to him. Hopefully I'll reach someone who actually speaks english this time...
So, what do I make of this? Did just_jsin96 try to get my computer registered as his own stolen property? I really can't figure out why the warranty company would send an email to this guy and carbon copy it to myself - it makes no sense.
I also found out when I asked Toshiba about all of this that the customer service rep I had spoken with was totally incompetent and didn't actually flag my computer as stolen - so why did I get this email if my computer wasn't flagged yet? I'm wondering if anyone here can make sense of all of this...