View Full Version : Intel CPU woes.
hi, i was wondering if anyone here has ever had there CPU replaced due to thermal issues. Apparently we failed to install the heat sink on my CPU correctly which ultimately resulted in it burning out.
Apparently you had to apply enough pressure on the 4 pins for a very loud 'CRACK' noise to be heard and the motherboard should end up bent (buckled?) around it. We only applied enough pressure till we heard a click for each pin and tested and found the heat sink to sit snug.
the CPU heat sink must have fallen off (well it hung loosely) recently because it would explain the severe jump in CPU temperature i noted in diagnostic tools (jumped from 27 degrees up to 40 degrees Celsius).
who here has been in a similar situation and needed the part replaced under warranty? was it hard getting it replaced? how did you go about to get it replaced?
thank you for (attempting to?) reading this.
Cisken1
19 Sep 2007, 14:31
I curse the new system Intel uses these days!
I did internship in a compustore and indeed you have to hear a loud CRACK (says so in the manual, so no luck on replacing it under warranty I'm afraid!)
I once broke a motherboard just trying to get the bugger to click...I'm mean crack.
Well, it did crack...
Akuryou13
19 Sep 2007, 15:05
O_o wow...that's retarded. I didn't have anything near that problem with my intel card.
:o wait, i discovered it didnt burn out. im using it right now lol. (the problem is all sorted i hope)
akuryou, have you installed a Core2 DUO processor before?
SomePerson
20 Sep 2007, 07:26
(jumped from 27 degrees up to 40 degrees Celsius).
40 degrees centigrade? Err, just the other week the ambient temperature was 43C around here - I don't think that 40 is enough by any means to do any damage to anything or the Core 2 Duo in my laptop would have fried by virtue of not being in the fridge... Unless you're just talking about a sudden jump of 13, and then it proceeded to get to 70 or higher...
Why would the heatsink need to be so tight against the CPU? And whatever happened to thermal paste?
Akuryou13
20 Sep 2007, 15:15
akuryou, have you installed a Core2 DUO processor before?um....yes, I have. I would have thought that was implied when I stated that I hadn't had that problem before, but hey, that's just me. maybe I'm a special case (shut up. whoever's thinking abotu saying something, just take your fingers away from the keyboard).
Star Worms
21 Sep 2007, 00:10
You'll need to take a look at the warranty to see if its covered. Were you replacing an old heatsink? If so, was this old one the original when the computer was bought?
a) it stayed around the 42 degrees mark.
b) it didnt fully fall off, just 2 pins out of the 4 came undone so the CPU was still being cooled by the fan.
c) Akuryou13, you merely stated you didnt have a problem with your intel card... intel have several CPU's you know?
yea i found out that the Core2 DUO CPU's are fine between 60-30 degrees i think it was... if it reaches 60 degrees the CPU will start to shut down and if it reaches i think 70 degrees it will shutdown completely.
Akuryou13
21 Sep 2007, 14:01
a) it stayed around the 42 degrees mark.
b) it didnt fully fall off, just 2 pins out of the 4 came undone so the CPU was still being cooled by the fan.
c) Akuryou13, you merely stated you didnt have a problem with your intel card... intel have several CPU's you know?
yea i found out that the Core2 DUO CPU's are fine between 60-30 degrees i think it was... if it reaches 60 degrees the CPU will start to shut down and if it reaches i think 70 degrees it will shutdown completely.well if I didn't have the same product then commenting as I did would be completely pointless, wouldnt' it?
since core2duo processors are way more heavy duty, it cannot support old hardware meant for Pentium processors. The core2duo needs the following to be changed (if your comp is custom-made):
motherboard
power supply unit
cooling device (fan, liquid, etc)
video card
sound card
are any of your hardware old? (focusing top priority on the cooling device)
sound is old. video is old. power is old. motherboard is brand new since a month ago. (asus p5kc)
the video card im upgrading later. sound im not sure. power supply is a thermaltake 600 watt supply thats like 5 or more years old.
i think a core2duo needs a 24-pin power supply unit.. to compare, a HP DC5700 2.4GhZ computer utilises a 240-watts 80Plus BTX power supply unit, with a rated range of 47-63Hz.. i hope this might help: a pentium 4 power supply unit (or any other processor) will not work for dualcore cpu bcos they use less electrical power but at a faster rate than singular core.
Akuryou13
21 Sep 2007, 15:53
i think a core2duo needs a 24-pin power supply unit.. to compare, a HP DC5700 2.4GhZ computer utilises a 240-watts 80Plus BTX power supply unit, with a rated range of 47-63Hz.. i hope this might help: a pentium 4 power supply unit (or any other processor) will not work for dualcore cpu bcos they use less electrical power but at a faster rate than singular core. the power supply I was using before I got my coreduo was working just fine and it was about 300watt (which is about half the standard these days). the power supply shouldn't be a problem unless you're using one of the newest processors out there and a REALLY crap power supply. I can't see how a video card would effect the processor in a negative way like that, but I'll take it as an assumption that you DO know what you're talking about to some extent.
SomePerson
21 Sep 2007, 19:23
Umm, how does the graphics card and PSU have anything to do with plugging a CPU heatsink into place? He was talking about physically attaching a heatsink, which has nothing to do with his sound card. He mentioned no incompatibility with his motherboard, and I don't see why any PSU, video card or sound card would be relevant in any way.
My laptop has a Core 2 DUO 2.00GHz, and the power adapter for the wall is rated to 75 watts. Now with my computer running, it takes a little longer to recharge the battery than it does to run down the battery, implying that it uses a little more than half of those 75 watts it takes from the wall to run the computer (the rest going to recharge the battery). So I estimate that my laptop uses about 40W of power? Seems a little low though, especially for that CPU.:p
im interested in where this is going SomePerson else i also would ask the relevence of the questions as well :)
tomorrow ill test the monitor because the horizontal sync might have like died >.<
Akuryou13
22 Sep 2007, 13:50
im interested in where this is going SomePerson else i also would ask the relevence of the questions as well :)
tomorrow ill test the monitor because the horizontal sync might have like died >.<what in god's name does that have to do with your processor?! :confused:
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