problem with dlc [Archive] - Team17 Forum

PDA

View Full Version : problem with dlc

hyanthia
1 Nov 2012, 05:36
hello
First of all sorry for my English I use a translator
I buy the season pass some day ago on steam, but in games there is no trace of the dlc, there is no new puzzles, new customization items and the new theme for map
I uninstalled the game, made ​​a check of the game cache, but nothing
But when I right click on the game and I go on "downloadable content" its well written "worms revolution - funfair" and as I go on the store page it says "You have already Worms Revolution: Funfair DLC"
I have been in the game file " Steam \ steamapps \ common \ WormsRevolution \ DLC " and I have a file called DLC_Funfair
So I really do not know what to do, especially since steam has apparently settle the problem yesterday, although apparently its not working for everyone

BethanyTeam17
1 Nov 2012, 16:08
Hi hyanthia, sorry to hear you are experiencing issues with the DLC. We are currently looking into this.

Ruster
2 Nov 2012, 08:29
та же проблема у меня.
Я сделал пред заказ Worms Revolution, Worms Revolution Season Pass.
я до сих пор не получил Season Pass !!!
что это вообще такое ???
служба поддержки STEAM вообще тупая, они неделю мне предлагают переустановить STEAM и перезагрузить комп.
ГДЕ мой Season Pass ???
_________________________________________
The same problem I have.
I did a pre booking Worms Revolution, Worms Revolution Season Pass.
I still have not received a Season Pass!!!
what is it all about?
STEAM support all stupid, they offer me a week to reinstall STEAM and restart computer.
Where's my Season Pass???

qwertz
3 Nov 2012, 18:39
I bought revolution and the season pass on steam. The funfair pack is downloaded but I dont see any DLC stuff in the game. There is no new landscape and no new puzzles to select. What do I have to do ?

Eazas
7 Nov 2012, 16:22
Recently bought Worms: Revolution and a Season Pass for it so I could get the Funfair DLC and all the subsequent ones. Though Steam says that I don't own the Season Pass it does say that I own the Funfair DLC.
But none of the Funfair DLC is in the game. Steam says I own the DLC and after checking the files I found that it is there but it isn't active.
What do I have to do to get the DLC to work? Will I get any other DLCs as per the Season Pass or is it no longer valid?

ChrisBgnr
7 Nov 2012, 21:17
Same here. I buy Season Pass almost month ago (on Steam shop - no keys from other shop or something). Now i have in my dlc list funfair & mars. Problem is, because i dont have this content in game. No funfair in game, no mars in game. Team17 help pls and fix this.
I try completly reinstall game, Steam files veryfication, change language in steam options... Still nothing :(

vackillers
8 Nov 2012, 07:05
i have no idea why so many people seem to be having a lot of problems with the seasons pass but it really needs to get fixed asap, me and 3 other of my friends have it and go ZERO issues, yes steam doesn't say i own it, but we have been lucky enough to still get funfair and mars dlc no problems...Dont know whats going on.. all i know is T17 are looking into the issue, and have been for quite a while now, it would be nice to hear something from them on this issue

Eazas
8 Nov 2012, 07:11
I did get the new DLC when it was released so at least that part of the Season Pass works. But now I have two DLCs that I can't access. Both of them are downloaded but none of their content appears in-game.
I hope they figure something out. I would welcome any new information regarding this issue.

hyanthia
8 Nov 2012, 12:46
hi
The "Mars pack " is available but I still have nothing in games
But as for the "funfair dlc" as I go to the store page "Worms Revolution - Mars pack" it says that I already have the dlc

vackillers
8 Nov 2012, 14:14
it could be an issue with translation if you pre-ordered or bought the DLCs outside of the US/UK. that would only be a guess at this point, as ppl that have got some issues with accessing DLCs seem to live outside those 2 countires, if you currently have the game in a different language (dunno if you cant jsut guessing) try changing it to english and see if the new content shows up?

BethanyTeam17
8 Nov 2012, 14:44
Hi guys, both ourselves and Steam are looking into this issue currently to see why this is occuring for a select few. Sorry for any inconvience caused and thank you for your patience.

hyanthia
8 Nov 2012, 16:00
hi vackillers
I try to put the games in English and in another language but still nothing

fisp
8 Nov 2012, 23:21
i bought worms revolution and the season pass via the steam preorder.
the game runs fine but i canīt access both released DLCs on my primary PC. i also use steam and worms on a laptop with the same account. there i am able to use the DLCs.
I tried to verify the game cache (no errors) and reinstalled the game, unfortunately nothing helped.

vackillers
9 Nov 2012, 06:55
sorry couldn't be more help, it was just a thought really.. T17 will fix it soon im sure

BethanyTeam17
9 Nov 2012, 17:14
Hi guys, a patch has been released for Worms Revolution today. (http://forum.team17.co.uk/showthread.php?t=59863)
Can you please ensure you have this latest patch, the updates will be applied automatically when your Steam client is restarted and your version number in the main menu of the game will display as #77.
Once you've done this can you let us know if you're able to access the DLC or not?

hyanthia
9 Nov 2012, 19:05
Finally it works for me =)
thank you

fisp
9 Nov 2012, 23:13
the patch today fixed my issue. now iīm able to use the dlcs.

BethanyTeam17
10 Nov 2012, 10:18
Hey guys - fantastic news to hear the patch has fixed that issue for you. I hope you'll enjoy the content, thanks again for purchasing and your patience. Have a fab weekend!

vBulletin® v3.8.6, Copyright ©2000-2013, Jelsoft Enterprises Ltd.