Help! I can't see anything on the Game! [Archive] - Team17 Forum

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PatricioVP
20 Feb 2013, 20:52
I start the game, the spinning worm appear, but I only hear the Falling Worm, but can't see anything. Can someone help me? Thanks anyway. Help!

BethanyTeam17
21 Feb 2013, 09:22
Hi PatricioVP,
Sorry to hear you're having troubles with the game. Can you please check the Support/Troubleshooting thread (http://forum.team17.co.uk/showthread.php?t=49541) first. If those common steps do not resolve your issue then please contact our support team.
When contacting our support team please send your DxDiag to support@team17.com along with a description of your exact problem and they will have a look your issue.
Please remember to tell the support team that you are having issues with Worms Ultimate Mayhem and explain what those issues are, they are receiving a lot of blank emails with only DxDiags attached. They need to know what is wrong to be able to help.
To get your DirectX info:
1. Hold down the Windows Key and press R
2. The Run dialog should appear. Type dxdiag in the available text field.
3. Click OK
4. Click Save All Information
5. Set the Save as type to Text File (*.txt)
6. Save the file DxDiag.txt to your Desktop so it is easy to find.
7. Attach the DXdiag.txt file in an email to support@team17.com

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