I cant see the TEAM17 logo intro ingame. (PC Version) [Archive] - Team17 Forum

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FantasyR
10 Oct 2012, 14:51
Its a minor thing but that intro video I can only hear it, only sound.
Its the same video that I have in my videos folder in wmv format? because I can watch it perfectly with my media player, also I checked other games with wmv and I can see them fine.

BethanyTeam17
10 Oct 2012, 15:30
Its a minor thing but that intro video I can only hear it, only sound.
Its the same video that I have in my videos folder in wmv format? because I can watch it perfectly with my media player, also I checked other games with wmv and I can see them fine.
Hi FantasyR, are you drivers up to date?
Can you please drop an email to support@team17.com with your DirectX information and just let them know that you are having trouble seeing the videos.
To get your DirectX info:
1. Hold down the Windows Key and press R
2. The Run dialog should appear. Type dxdiag in the available text field.
3. Click OK
4. Click Save All Information
5. Set the Save as type to Text File (*.txt)
6. Save the file DxDiag.txt to your Desktop so it is easy to find.
7. Attach the DXdiag.txt file in an email to support@team17.com

FantasyR
10 Oct 2012, 17:35
No problem now, it go fixed, right now my game updated from version 0049 to 0061 and now I cant see the intro logo.

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