Something really wrong [Archive] - Team17 Forum

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yuki.
27 Nov 2012, 17:03
http://i.imgur.com/PNstP.png
The match started, the jump animations were wrong, every worm was relocated after my enemy shot, my weapons would be auto-assigned and had always max power, one of my worms was stuck under the earth twice (I couldn't move and when I shot, it hurt me).
I'll add this to my collection of unanswered bugs. Thanks Team17 for the excellent work dealing with your beta testers.

brunu
27 Nov 2012, 20:01
I'll add this to my collection of unanswered bugs. Thanks Team17 for the excellent work dealing with your beta testers.
Man, you talk like if you were their boss.
Also, you talk like if you had paid money to play the game.
Hey, please, Don't be so rude with 'em :mad: :mad: :mad: :mad: :mad:

Towelie
27 Nov 2012, 22:26
I think its related to this:
http://forum.team17.co.uk/showthread.php?t=58202
Had similar thing

yuki.
28 Nov 2012, 02:08
Man, you talk like if you were their boss.
Also, you talk like if you had paid money to play the game.
Hey, please, Don't be so rude with 'em :mad: :mad: :mad: :mad: :mad:
I'm not their boss, I'm a client. I didn't want to sound that rude, it's just that I expected some response from them when a bug is reported. It's not just with me, I've seen lots of bug reports let unanswered.
The least I expect from them would be asking for more info on the situation or telling us "We'll be looking into it". Of course they can't solve every problem as soon as it's detected, but we're here in the forums to help them make a even better game, and they seem to choose to ignore us sometimes...
And yes, Towelie, it seems related to this other bug... Maybe they implemented a way to solve the double load problem that involved removing one of the instances of each team as a temporary solution whilst they searched for the source of the problem... and then, because of the double load, some worms could have been positioned wrongly (and my worm got stuck underground).

brunu
28 Nov 2012, 11:03
Client? How much real money have you spent into this app??
And actually your bug has been answered in a thread previously posted.
Team17 probably take some time on answering threads because people post the same subject all the time instead of making a search to look if it was already being posted before.

Towelie
28 Nov 2012, 11:08
So? If you don't pay money, you'r not allowed to say anything? O.o

ElBobbo
28 Nov 2012, 12:11
Hey Yuki,
Sorry that you feel we aren't responding quickly enough here. We're incredibly busy with the game at the minute, it's really difficult doing this sort of game on Facebook, especially live! We keep updating the game with absolutely loads of bug fixes every week, and each time we do, I go through the forums and clean up every bug that should have been fixed in that build.
We are constantly going through all of the forums, but as you can see, there is a lot of posts now and it's growing every day, so it can be quite a task!
If you want to, send me the bugs you would like us to look at, post the links on the wall and I'll go through them.
Cheers,
Bob

yuki.
29 Nov 2012, 03:41
Hey Yuki,
Sorry that you feel we aren't responding quickly enough here. We're incredibly busy with the game at the minute, it's really difficult doing this sort of game on Facebook, especially live! We keep updating the game with absolutely loads of bug fixes every week, and each time we do, I go through the forums and clean up every bug that should have been fixed in that build.
We are constantly going through all of the forums, but as you can see, there is a lot of posts now and it's growing every day, so it can be quite a task!
If you want to, send me the bugs you would like us to look at, post the links on the wall and I'll go through them.
Cheers,
BobI'm sorry if I sounded aggressive, it wasn't the intention. I completely understand you guys are busy and everything and, as I've said before: "keep up the good work".
My problem was/is the fact that sometimes the Staff will answer to the "Feedback & Suggestions" section faster than to the "Bugs & Technical Issues" one. Excuse me if I sound arrogant, but I believe it should be the opposite... I understand now you guys CHECK the posts, you just don't tell us you are already working on it (or have already solved it) as much. It sounded to me (and probably to others) as if you were ignoring the reported bugs instead of collecting data in order to solve it...
I know sometimes players report errors that are not bugs or could've been caused by a bad internet connection/bad flash installation/other issues... And at other times, the same bug will be reported more than once. But hey, there are beta testers such as Towelie pointing out "this could be related to this", helping out for free, simply because they love this game.
I'd suggest more moderation in the section (moving solved bugs to a "solved" subsection, removing/linking duplicates, etc), but I understand you're focusing on the game more than on the forums, so I guess it's not that necessary for now...
Here, some threads that have not been answered:
"Worm has failed to die" - according to you it was fixed on build 142 and we should report if it happened again. Some people did...
http://forum.team17.co.uk/showthread.php?t=58287
"Weekly challenges stuck" - It's already corrected, I believe, but we had no answer from you guys...
http://forum.team17.co.uk/showthread.php?t=59930
"bug or cheat" - If I'm not mistaken, this kind of error (not being able to damage enemies) was reported somewhere else... I don't know if it was solved...
http://forum.team17.co.uk/showthread.php?t=60115
"worm blasted to space" - I reported having a worm fly upwards at pretty high speed and disappear...
http://forum.team17.co.uk/showthread.php?t=60185
"Match started with 00s, infinite banana explosion, bananas wont explode, match froze" - I reported problems with bananas and StepS pointed out there was some problems with banana/clusterbombs that were already reported before...
http://forum.team17.co.uk/showthread.php?t=60186
"Game loaded the battle twice" - It was apparently solved, but Towelie had it a few days ago. Also, the bug I reported on this topic might be related.
http://forum.team17.co.uk/showthread.php?t=58202
"Game stucks a lot when playing against bots" - more of a complaint than a bug. I don't know if you guys were making adjustments during that day(s), but it was really happening too much... Again, I believe it's solved, but nothing was said about it...
http://forum.team17.co.uk/showthread.php?t=60330

yuki.
29 Nov 2012, 03:55
Client? How much real money have you spent into this app??
And actually your bug has been answered in a thread previously posted.
Team17 probably take some time on answering threads because people post the same subject all the time instead of making a search to look if it was already being posted before.
Brunu, I don't know why you are so angry at me. Yes, I agree it was a provocation to Team17 and I probably sounded more rude than I thought, but I'm trying to help them make this game better. And making this game better includes giving attention to possible problems that might occur, listening and talking to players.
As Towelie pointed out, I have the right to have an opinion, even if I didn't pay for the game itself. If I feel ignored, I believe I can tell them "Hey, are you guys reading this? Have you forgotten us?".
Anyway, I'M SORRY if I went too far and said something that might be offensive, ok?

ElBobbo
29 Nov 2012, 16:41
It's OK Yuki, no worries!
We definitely check the forums for bugs and compared them to what our QA department has found. Admittedly in the last few weeks we've been ever so slightly slack in our response to the bug reports on here, that's fair enough. But that's only because we've been working so so hard on getting the game ready for launch, balancing game-play, fixing bugs, adding new top secret features (stay tuned!) and loads loads more to the game.
I'm going to personally make a pass through the forums early next week (I'm off tomorrow, yey!) and will see about clearing out fixed bugs and looking into other different ways of managing the forums.
I'll go through your other issue's you've posted now too!
But make no mistake about it, we take our player's comments very seriously and definitely appreciate all the bug reports. You guys keep them coming and we'll keep the game fun and fresh!
Cheers,
Bob

yuki.
29 Nov 2012, 21:44
It's OK Yuki, no worries!
We definitely check the forums for bugs and compared them to what our QA department has found. Admittedly in the last few weeks we've been ever so slightly slack in our response to the bug reports on here, that's fair enough. But that's only because we've been working so so hard on getting the game ready for launch, balancing game-play, fixing bugs, adding new top secret features (stay tuned!) and loads loads more to the game.
I'm going to personally make a pass through the forums early next week (I'm off tomorrow, yey!) and will see about clearing out fixed bugs and looking into other different ways of managing the forums.
I'll go through your other issue's you've posted now too!
But make no mistake about it, we take our player's comments very seriously and definitely appreciate all the bug reports. You guys keep them coming and we'll keep the game fun and fresh!
Cheers,
BobThank you again for the fast reply (and for bearing with me). And as I said, I understand now you guys were not ignoring us... :)
Sorry for the extra work I might have put you through. And I can't wait for the game to go live! Good luck and good work! I hope my opinions will be helpful as a fan of your work (and feel free to tell me if I have crossed any lines). :)

yuki.
1 Dec 2012, 14:49
It's happened again (underground worms). This time some of the enemy worms were stuck too and I'm sure the enemy was a bot. It started when the rightmost worm had a glitchy aim (he was moving the aim up and down repeatedly like it was stuck) then he appeared underground (inside the shield on the right), aim fixed on max power. When he shot, he damaged himself for -0 and -24, then he disappeared and a -30 appeared above my worm, that then sunk into the sea as the land under it disappeared as it had been shot.
When it was my turn, the red arrow appeared above my sunken worm and I could do nothing, even though it appeared as if I could control him. I even tried to jump out of water, but my only option was to wait for the turn to pass, since I couldn't even select weapons.
While I was writing this, the enemy was having his turn, but when I checked back, I was at home screen (meaning somehow the match ended).
http://i.imgur.com/OmRxt.png

ElBobbo
6 Dec 2012, 13:41
Thanks for the detailed bug report & the pics Yuki, this will be a massive help on our way to solving the bug. We're looking into it. Bob :)

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