problem with connection [Archive] - Team17 Forum

PDA

View Full Version : problem with connection

hesKeli
22 Oct 2009, 16:30
I crash almost everytime i play. I can host and i can join games.. but my connection crashes tooo often. i have opened port 17011. should i do something else? ty in advance :)
-hesKe

i<3worms:)
22 Oct 2009, 19:42
What kind of error it gives if any? Can you play the SP and not the MP or both?

hesKeli
22 Oct 2009, 20:18
What kind of error it gives if any? Can you play the SP and not the MP or both?
This problem started when i got new internet connection and new modem, so it has to be doing something with ports etc.. It doesn't give me any error. I join someone's game -> i play few rounds.. often 1-3.. -> then suddenly after my turn it stucks when it's someone's else turn. right up is flashing the "bad connection" -image. Same thing happens when i host. What else ports should i open than 17011, if any? i can play SP. this problem becomes only when MP.
edit: at the same time ProSnooper shows me the "disconnected" message.
edit2: is it possible, that i have this problem because the psnoop?

MihaiS_v2
22 Oct 2009, 21:55
hesKeli, obviously opened ports have nothing to do with your issue because ports can't die, unless forced to. You said you can host or connect to games and that the problem started after you got your new Internet connection and modem, so W:A or prosnooper have nothing to do with this (you don't even get a lot of people complaining about it), so check the availability of continuous connection to the network. If I were you, I'd ping someone for a couple of hours and see if I get a string of lost packets. Maybe your ISP is enforcing a new policy or maybe the new setup cracks when the CPU goes high.

hesKeli
22 Oct 2009, 22:27
"I'd ping someone for a couple of hours and see if I get a string of lost packets."
how does this happen? sorry, hard to understand all correctly. :)

MihaiS_v2
23 Oct 2009, 01:05
how does this happen? sorry, hard to understand all correctly. :)
Use a pinging tool, ping Google and see if your requests time out or join a hamachi network and ping a user (right click > ping). If you notice timed out requests then you can be sure that you have problems with your Internet connection.

KRD
23 Oct 2009, 02:54
"I'd ping someone for a couple of hours and see if I get a string of lost packets."
how does this happen? sorry, hard to understand all correctly. :)
On Windows, that would be Start > Run > type in "cmd" without quotation marks > press enter, then type this in and press enter again:
ping www.google.com -t
Leave it running for long enough to see if a lot of packets are being lost and then end it with control + C. Report back with the percentage of packets lost. Incidentally, does your new connection involve a wireless router?

MihaiS_v2
23 Oct 2009, 10:36
Should look like this:
http://img12.imageshack.us/img12/9326/pingxample.th.png (http://img12.imageshack.us/img12/9326/pingxample.png)

hesKeli
23 Oct 2009, 11:11
On Windows, that would be Start > Run > type in "cmd" without quotation marks > press enter, then type this in and press enter again:
ping www.google.com -t
Leave it running for long enough to see if a lot of packets are being lost and then end it with control + C. Report back with the percentage of packets lost. Incidentally, does your new connection involve a wireless router?
no wireless, just one cable. im not sure about the previous modem, but this one is in form called "bridged" - nothing to do with my problem neither?.
Im doing this ping at the moment, and yea, i can see that for while it says "Request timecut" hard to translate, sorry. hope you understand.
Ping:
Sent = 6147, Took = 5640, Lost = 507 (8% lost)
Smallest = 42ms, Biggest = 1279ms, Avarage = 176ms

MihaiS_v2
23 Oct 2009, 14:40
Lost = 507 (8% lost)
Did the timed out requests occur across the entire pinging time span or only during a certain interval?

hesKeli
23 Oct 2009, 15:01
across the entire pinging time span

MihaiS_v2
23 Oct 2009, 16:30
Without testing, I'd say the percentage is rather low retrospected to the overall results and that it could not be the cause of your disconnections.
But you could to the following: keep pinging google.com while playing and see if you get timed out requests when you get disconnected from a worms game (minimize the game right away).

hesKeli
23 Oct 2009, 18:06
Without testing, I'd say the percentage is rather low retrospected to the overall results and that it could not be the cause of your disconnections.
But you could to the following: keep pinging google.com while playing and see if you get timed out requests when you get disconnected from a worms game (minimize the game right away).
by the way, sorry i didn't mentioned earlier: My net card was changed about 2 months ago. I downloaded and installed the driver for this card. after that i did one hour google ping and got 5% lost.
Mihais, when u do this same google ping, do you get 0% lost?

MihaiS_v2
23 Oct 2009, 18:40
The screenshot was just an example (intentionally disabled access to the network), but I do not lose any packets when pinging Google.

franpa
24 Oct 2009, 07:31
Where did you download the drivers from? don't download them from Windows Update, instead download from the manufacturors site.

hesKeli
24 Oct 2009, 13:23
Where did you download the drivers from? don't download them from Windows Update, instead download from the manufacturors site.
i downloaded the drivers from producer's site.

MihaiS_v2
24 Oct 2009, 14:20
I think you should try playing W:A on a virtual computer for testing purposes. See if you still get disconnected. If not, then it surely is a problem with your current OS configuration (interfering applications and stuff).

hesKeli
24 Oct 2009, 14:46
I think you should try playing W:A on a virtual computer for testing purposes. See if you still get disconnected. If not, then it surely is a problem with your current OS configuration (interfering applications and stuff).
after installing the drivers i have played few games without crashing. ProSnooper still gets disconnected tho. But after all, it seems better than before.

MihaiS_v2
24 Oct 2009, 14:57
Glad to hear that. Onnea!

hesKeli
24 Oct 2009, 16:31
Glad to hear that. Onnea!
Kiitos. :D and thank you all for helping :)

Muzer
24 Oct 2009, 17:50
8% is pretty high IIRC. It could be the range on your new card isn't as good as the old one.
It also depends what it looks like - if it's the odd package here and there lost it shouldn't be a problem, but if there's a whole group of lost packages, that could be it.

hesKeli
24 Oct 2009, 18:25
8% is pretty high IIRC. It could be the range on your new card isn't as good as the old one.
It also depends what it looks like - if it's the odd package here and there lost it shouldn't be a problem, but if there's a whole group of lost packages, that could be it.
it should be exactly same card as the previous one.
yea, there's only here and there lost packet... no group. but for example, my msn messenger shut down about. in every 10min.

franpa
25 Oct 2009, 05:42
check your firewall/virus scanner, as it may be causing you the grief.

hesKeli
26 Oct 2009, 12:35
check your firewall/virus scanner, as it may be causing you the grief.
i got lost packets, even the firewall was off.
ok, now this problems seems, that when i host a game, i don't get disconnected, but when i join someones game, i get disconnected very soon. Argh, this problem is so annoying :/ for example i can't watch youtube videos, cause the buffering stops suddenly in some part of video. and once the buffering has been stopped, the video hasn't started buffer any more.
the lost percent of packets isn't much (2-8%) but it's enough to disturb.
does anyone have more ideas, what should i try? :) thank you in advance. -hesKe

franpa
26 Oct 2009, 12:54
Try another router/modem, try different cables, if on ADSL or something then try without any phones connected to the line etc.

KRD
26 Oct 2009, 21:55
Alternatively, you could refuse to pay your ISP for their services until they make your connection work.

MihaiS_v2
26 Oct 2009, 22:27
Alternatively, you could refuse to pay your ISP for their services until they make your connection work.
As if someone cares about a single customer; I have a hunch that it is his OS configuration (any factor within) that causes problems, and that it's not the ISP.
HesKeli, try using your Internet connection on another computer and see if you still have problems. Before doing anything else, it's better to know if it's your ISP's fault or if your configuration is missing something.

svetle
9 Feb 2010, 14:40
Error contacting server. This server or your network is down
i get this all day now and im pist off... could someone tell me what is this problem and how can i resolve it... i have played until yesterday on prosnooper but my internet crashed and i had no net until today... when i got net again i constantly resive this message: Error contacting server. This server or your network is down
i have no problems with nothing else but i still cant play worms HELP

Explorer
11 Feb 2010, 04:08
Error contacting server. This server or your network is down
It's the server's fault, not yours.
(http://worms2d.info/WormNET_statistics)
February 9-10, 2010
A WormNET restart left the bots outside the channels for a while.
You are just too lucky seeing the WormNET server down.

vBulletin® v3.8.6, Copyright ©2000-2013, Jelsoft Enterprises Ltd.